Hello, dear reader. How have you been? Well, I hope.
This past week has been difficult. On Wednesday when I was trying to be genuinely upbeat while helping someone on the phone I was told that I didn’t “have to use that tone of voice.” When I responded that this was just how my voice sounded, I was told, “You don’t have to speak to me in that high-pitched, 18-year-old tone of voice.” Do I need to say here that the caller sounded like they were probably a man, or did you just infer that your own? 505 more words