If you’ve been following this blog for the past five years (heck….even the past year), you know I’m a communications nut.
Seriously. It’s the center of everything I do – from my personal life to my professional life. 431 more words
In the words of Philadelphia’s Benjamin Franklin, “Well done is better than well said.” The idea of customer service is often reserved to describe interaction with stores, restaurants, and other organizations in the private sector. 334 more words
What must it be like to be a beauty pageant contestant in Belize in the age of social media? When I was pageant-ing in 1986, there was no way for members of the public to instantly criticize me and share that criticism with hundreds–even thousands of other people. 457 more words