Tags » Social Media Community

Helping the Groundswell Support Itself

Source: Communities (n.d). . Retrieved from http://cmgrclass.syr.edu/page/12/

This week I read Chapter 8 in Groundswell. This chapter is about creating/joining support communities (such as social media platforms, blogs, forums, and wikis) to facilitate and improve customer interaction. 711 more words

Groundswell

The Elements of Social Media

There are elements that are extremely important in Social Media that make interaction online more easier than ever before. Today I will take you through the aspects I believe to be important. 577 more words

Social Media