Tags » Socio-technical Systems

Quality Has Always Been Global

In his February post, ASQ CEO Bill Troy asks “Why Should Quality ‘Go Global’?” ASQ has, over the past several years, expanded its reach as a member organization… “going global” to expand awareness of quality tools and techniques. 334 more words

Quality

Move 'em Out!

In another context, this entry might be seen as “hijacking” the normal GROUPER blog. However, this is a very compatible issue, based on an activity that I have been asked to lead as a member of the Executive Council of the… 1,114 more words

Commentary

CIRCLE seminar with Lea Fuenfschilling on “Embedded agency in socio-technical systems – Implications for systemic change”

Lea Fuenfschilling, PhD, University of Lucerne, will give a seminar and present a paper on “Embedded agency in socio-technical systems – Implications for systemic change”, co-authored with Bernhard Truffer. 252 more words

CIRCLE Seminar

The causal power of (stupid) algorithms: why I'm leaving HSBC

I just had my card stopped by HSBC for the second time in a month and the seventh or eighth (I’ve genuinely lost count) time this year. 344 more words

Digital Sociology

Trust Collapses in Socio-technical Societies

As Intel announced in the early 2000s “computing, not computers, will characterize the next era of the computer age”. This statement implicitly points to a key principle of the ongoing cultural shift on how we relate to technology; it is less and less about the devices and more about the activities that we can accomplish with and through them (McCullough, 2004; Conole et al., 2008). 385 more words

Designing Complex Socio-Technical Systems ... Say WHAT?

Recently, I had a colleague ask me if I knew anything about “designing complex socio-technical systems” and if I would be willing to work with him and some of his clients. 511 more words

Life Lessons

Quality as a Cultural Vision: My Week in Japan

In his July post, ASQ CEO Bill Troy reflects on the immense value of an ultra-clear organizational vision. After a trip to Sweden, where he attended a quality conference organized by the European Organization for Quality (EOQ), he was struck by IKEA’s starkly elegant focus on its customers’ needs, and Volvo’s BHAGgy(*) goal that no one will be seriously injured or killed in a new Volvo by 2020. 509 more words

Quality