Tags » Software As A Service

Analyzing a SaaS Business - Part 1: The 4 Fundamental Metrics

Over the pas few years, I’ve advised a large number of CEOs and CFOs of software-as-a-service (SaaS) companies all of whom shared one common challenge: which of the many SaaS metrics frequently cited they should track. 926 more words

Business & Management

Confessions of a She-E-Oh

I come from a small town. It’s this little place called Black River Matheson. I doubt you could find its speck on a map. My Mom moved us to Sudbury when I was 6 and I’ve lived in or around the A Dot (Azilda) ever since. 707 more words

Personal Growth

The Era Of The Intelligent Cloud Has Arrived

Bottom line: Enterprises are impatient to translate their investments in cloud apps and the insight they provide into business outcomes and solid results today.

The following insights are based on a series of discussions with C-level executives and revenue team leaders across several industries regarding their need for an Intelligent Cloud: 678 more words

Cloud Computing

1-800-FLOWERS.COM Partners with IBM Commerce on Cloud for Digital Transformation.

Leading Gift Provider Delivers Seamless Omni-channel Customer Experience across Multiple Brands.

IBM (NYSE: IBM) today announced that 1-800-FLOWERS.COM, Inc. has chosen IBM’s Commerce on Cloud solution to provide the retailer’s global… 531 more words


Hank Barnes: A Critical Moment of Truth in the Customer Lifecycle for Technology Products and Services

Last week, I introduced a new image that represents Gartner’s expanded thinking beyond the buying cycle to look at the entire lifecycle–from buying to “owning” to repurchase.

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Service Management

3 Ways to Avoid Demo Failure - Part 2

Last week, we went over “3 Ways to Avoid Demo Failure” before the presentation even begins. This week, the advice I’ll be giving, I’ll be living heavily. 535 more words


Growing Market Potential of SAAS

Software-as-a-service is now becoming an important part of the industry as we move towards technological advancement. With the increasing popularity of social media and cloud services, the room for SAAS is also growing giving way to tech startups. 213 more words

Cloud Business