Tags » Software Platform

Key artifacts to be considered for analysis of a software problem

Usually ideal situation will be to deploy initial or incremental release of your software platform to production environment and it runs smooth without coming across any deviation or issues.But it is obvious to come across software problem which are commonly known as bug or defect in a software platform which means that there is deviation from business requirement in software algorithm or source code and it requires analysis of that deviation to confirm if it is a bug/defect. 470 more words

Software Platform

Sapience Vice President Khiv Singh is Today's Honoree

Khiv is responsible for growing business for Sapience in the Americas region. He has over 14 years of experience in sales, business development and marketing, with an outstanding record of consistent and significant revenue growth. 240 more words

Award

Key factors to arrive at decision on best practices for software development task

Most often we encounter situations in a software development project where some of the key task are repeated over a period of time but still there is no easy way to finish those known project task as expected or estimated. 745 more words

Software Platform

Key factors to arrive at decision on Web channel strategy for software platform

While considering multiple channel strategy for your software platform, one of the key channel is web channel (Desktop, Mobile) where in a customer uses web browser from their desktop, laptop or other mobile device to contact customer service center for their need (query or service request). 418 more words

Software Platform

Key factors to arrive at decision on mobile channel strategy for software platform

While considering multiple channel strategy for your software platform, one of the key channel is mobile channel (Chat, Text Message, Native App, Browser) where in a customer uses his mobile device to contact customer service center for his need (query or service request). 625 more words

Software Platform

Key factors to arrive at decision on phone channel strategy for software platform

While considering multiple channel strategy for your software platform, one of the key channel is phone channel (IVR or Agent transfer) where in a customer uses his phone (landline or mobile) to contact customer service centre for his need (query or service request). 268 more words

Software Platform

Key factors to arrive at decision on multiple channel strategy for software platform

Definition of multiple channel strategy for a software platform means that it should be able to support various types of users, clients, devices, interface, database, third party software etc. 428 more words

Software Platform