Tags » Software Platform

Key factors to arrive at decision on best practices for software development task

Most often we encounter situations in a software development project where some of the key task are repeated over a period of time but still there is no easy way to finish those known project task as expected or estimated. 745 more words

Software Platform

Key factors to arrive at decision on Web channel strategy for software platform

While considering multiple channel strategy for your software platform, one of the key channel is web channel (Desktop, Mobile) where in a customer uses web browser from their desktop, laptop or other mobile device to contact customer service center for their need (query or service request). 418 more words

Software Platform

Key factors to arrive at decision on mobile channel strategy for software platform

While considering multiple channel strategy for your software platform, one of the key channel is mobile channel (Chat, Text Message, Native App, Browser) where in a customer uses his mobile device to contact customer service center for his need (query or service request). 625 more words

Software Platform

Key factors to arrive at decision on phone channel strategy for software platform

While considering multiple channel strategy for your software platform, one of the key channel is phone channel (IVR or Agent transfer) where in a customer uses his phone (landline or mobile) to contact customer service centre for his need (query or service request). 268 more words

Software Platform

Key factors to arrive at decision on multiple channel strategy for software platform

Definition of multiple channel strategy for a software platform means that it should be able to support various types of users, clients, devices, interface, database, third party software etc. 428 more words

Software Platform

Key factors to arrive at when creating Software Platform

Definition of software platform gets very relevant when a customer who is providing service such as banking, insurance or stock trading would like to use technology to enable seamless access to its products and related services. 344 more words

Software Platform

Key factors to arrive at Build vs. Buy for Software Project

Most often we come across situation specially when a new project is getting initiated and initial stage of requirement/analysis phase requires decision making in terms of build vs buy for whole or part of a software component/system in that software development project. 437 more words

Software Platform