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If only I had a heart...

A version of this article was originally published by Management Today in April, 2016

Do you remember the heart-less Tin Man, one of Dorothy’s faithful companions on the yellow brick road to Oz? 755 more words

Customer Experience

Starbucks gets cold shoulder in iced beverage lawsuit | Articles | Home

One Chicago woman is insisting that Starbucks’ iced teas and coffees contain too much ice, and she’s taking the brand to court. Here’s how brand managers responded. 11 more words

People Are Freaking Out About What Was Written On This Starbucks Cup

One lucky customer, Anne, received a cup where her name ‘Anne’ is written properly on the outside but from the inside it looks like “Julia.”




What Kind of Fast Food Coffee Are You?

One of the most common coffee chains is Starbucks–the corporation where baristas seem to purposely screw up the spelling of your name.

But have you ever thought about the fact that it, too is considered a fast food coffee? 168 more words

San Luis Obispo

Episode 123 - Everything Kolaches

We have special guest Chelsea Laine Francies (@ohhhchelsea on Twitter and Instagram, www.chelsealainefrancis.com) on the show this week. We talk about photography, running a small business in Austin (#NSBW), how to get started as a hobbyist, Dago’s ligaments, Ted Cruz, Keanu, Starbucks getting sued over ice, and Skepta. 77 more words

Breakfast For Dinner Podcast Episodes

Some Starbucks Locations In Downtown Close Bathrooms Over Safety Concerns

LOS ANGELES (CBSLA.com) — Two Starbucks locations in the downtown area have closed their bathrooms to both paying and non-paying customers, CBS Los Angeles has learned. 239 more words


the starbucks life

Today marks the fifth consecutive day that there hasn’t been any sunlight in Providence. For five days, it has been nothing but gloom and rain, and I think that it’s starting to get to me. 599 more words

Reflections & Confessions