Tags » Support Team

Online Support Rules: What Should you Teach Your Operators to Make it Outstanding

There’re general rules of successful customer care service and support team setup and management. The rules we don’t really have to discuss, but that still missed by many businesses. 506 more words


Source control for Maintenance / Support Team

Some quick background knowledge first. Our team of four developers and myself, work with multiple online tools that are inter-linked in some aspect. These tools have high-visibility and are business critical. 510 more words


Dear Secret Santa

I know, there’s no snow and the lights aren’t glinting on the first Christmas trees yet but at work we have been organising our Secret Santa. 114 more words

Support Team

Visits from my Spirit Guides

I just did a new video on spirit guides because lately I have been getting frequent visits from my spirit guides.  One of my main guides, Jim, has been appearing frequently in my dreams, which is not the usual method in which we connect, but I know that right now that is one of the best ways for him to get through to me.  283 more words


Missing you

I miss my Dad. I am blessed to still have him here with me but I miss him just the same. I am lucky to see the good parts of my Dad’s day. 476 more words

Typical English Expressions

Welcome to my first English Post

I was very impressed when I read an email from one of my students.
He wrote: “I think to work in the Hotel is not my cup of tea” 1,194 more words

Julie Critten

Who Is On Your Team?

I count myself lucky that my dad is such a wise man. He always wants to make sure that his family is taken care of and he has certainly done that. 979 more words