Tags » Telecommunication

VoIP Solutions for Businesses

VoIP stands for voice over internet protocol or in simple language the telephone services through internet facility. Nowadays in almost every business organization, the VoIP solutions are used because of the multiple useful and economic functions, especially saving of huge money which is spent on regular phone services. 218 more words


Hosted PBX Services

The hosting of call services and the PBX features are done by a single service provider at one location is technically known as Hosted PBX services. 248 more words


Digital Video Market 2017 Global Significant Growth, Technological Advancement & Opportunities to 2022

Digital Video Market 2017

Report Details:

Wiseguyreports.Com Adds “Digital Video Market –Market Demand, Growth, Opportunities, Manufacturers, Analysis of Top Key Players and Forecast to 2022” 1,243 more words


Troubleshooting Domain Name System (DNS) Issues

Domain Name System (DNS) is basically a directory for internet that translates them to IP address. Every single website has its own IP address on the web. 202 more words

Cloud Call Center

The 3Ps of a Technical Support Representative

Being a Technical Support representative is not an easy task. Having to converse with various types of clients and be able to resolve their technical issues while engaged in a call, is a fairly difficult process for many phone reps. 361 more words

Cloud Call Center

Tips for Dealing with International Clients

Many people want to expand their client base and geographic boundaries cannot stop them. Nowadays it has become possible to deal with international clients, but you should use the best communication strategy else you may lose your international clients, There are so many ways to communicate your business partners or customers in different countries including… 294 more words

Top 7 Headsets For Your Call Center Agents

There is a wide range of headsets that can perfectly suits the demands of the call center industry. In this article I will give my top picks for a call center headset that can perform very well. 933 more words