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Check your cell phone bills: Updated wireless code goes into effect Dec. 1

Canadian wireless customers are being advised to keep a close eye on their cell phone bills to ensure they’re not dinged with charges banned under the updated wireless code, which goes into effect Friday. 558 more words

Rogers Communications Inc.

Canadians' complaints against telcos surged last year — mostly about their bills and the internet

Canadians logged more official complaints about their telecom services last year after three years of decreasing complaints, according to the independent telecom watchdog’s annual tally. 782 more words

Rogers Communications Inc.

Bell's fibre expansion boosts competition with Rogers in 'speed-obsessed' Toronto

Competition for internet subscribers is rising in Ontario as the top two providers vie to lure customers with ultra-fast internet plans, whereas Western Canada is seeing a slowdown in competition after a year of steep discounts. 410 more words

Rogers Communications Inc.

Keep an eye out for overage fees as Telus, Rogers say they will miss new notification system deadline

TORONTO — Consumers are being advised to vigilantly check their wireless data consumption and roaming fees, as it looks increasingly unlikely that Canadian telecoms will implement notification methods required under a new wireless code by the December deadline. 656 more words

Rogers Communications Inc.

Looks like Canadians are going to have wait a while longer for breaks on their wireless bills

TORONTO — It’s all but certain that the Canadian telecom industry’s revised wireless code of conduct won’t be fully implemented before Christmas, including a change in the way customers are billed when data usage goes over their contract’s limit. 418 more words

Breaking

No grand vision, but new CRTC head says 'Christmas presents' from Ottawa will keep telco regulator busy

OTTAWA – Two months into his role as chair of the federal regulator that oversees Canada’s $66.6-billion telecom and broadcast industries, Ian Scott hasn’t come up with a “grand vision” or an agenda of his own. 699 more words

Canadian Radio-television And Telecommunications Commission

Canada's wireless giants amassed 100,000-plus subscribers each in the third quarter

Telus Corp. gained more wireless, internet and television subscribers than Bay Street expected in its latest quarter, continuing the positive momentum across the entire industry as Canadians demand more data and faster connections. 663 more words

Investing