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The most dangerous 4-letter word in the English language

“Once you get your thinking clean, you can move mountains.”—Steve Jobs

We were talking about New Year’s resolutions in one of my power posses last week. 337 more words

If Your Customer Experience Is Still Bad After Great Training & Coaching, This Is Probably Why

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Making customers jump through hoops to get problems resolved ruins the customer experience

So I bought a pair of Christian Louboutin shoes – the red bottom stilettos. 824 more words

Customer Experience Design

Macaroni Critique: Russel Brand™ Easy Button

Now, we welcome an amazing new product brought to you by the creators of the Russel Brand™ Trigonometry worksheet, and the Russel Brand™ IB Math Research Paper… sponsored by As Seen on TV… partially paid for by Mr. 303 more words

New trending GIF tagged reaction easy office space...

New trending GIF tagged reaction, easy, office space, nbd, that was easy via http://ift.tt/25vaysG

Funny Things Are Everywhere...

As the days roll by I find material everywhere I go. In most things I do. And in the people I meet. I take notes. Sometimes three funny things will happen and before I get my notes out, one of them is forgotten. 221 more words

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