Customer service is a vast field that plays a major role in maintaining the business’s reputation. As the name suggests, it deals with all forms of x, whether they come through the phone, via email, through live chat, and from any of the social media platform you have associated your business with. 594 more words
Tags » Ticketing System
The 21st century has witnessed a lot of revolutionary steps towards a better tomorrow. Modern technology has changed the way we see and perceive things. Having the world in our palm (with the help of Smartphones and Tablet PCs) enables you to connect and share even with those who are on the other side of the globe. 465 more words
Social media platforms like Facebook, Twitter and others are constantly evolving and taking the place of emergent platforms. They are for a myriad of reasons the social media platforms are the most dominant for the purposes of marketing and advertising. 438 more words
What comes to your mind when great customer support is being talked about?
More often than not, it’s about the ability to have empathy, patience, and positivity. 499 more words