Tags » Tony Hsieh

Inspiring Monday - Dreams come first!

If you are happy with your work, when you try to make your dreams come true- everything else will come to you in the right time! 20 more words

Inspiring Monday

Office humor: 6 surprising places where it actually pays off

The head honchos in the C-suite aren’t exactly pounding on the boardroom table demanding that their employees be funny. Yet research reveals the many ways humor helps business. 940 more words


The Secret Sauce To Success 

The Secret Sauce in Success? Service. by Jenna Stone

When you are building your first business, it is tempting to concentrate on making new sales or pursuing bigger accounts. 1,276 more words

Jenna Stone

Zappos is bringing Uber-like surge pay to the workplace

In September, Zappos chief executive officer Tony Hsieh was wandering the halls of the online retailer’s Las Vegas headquarters and noticed that the customer service center’s walls were covered—floor to ceiling—with sheets of printer paper. 1,290 more words


Why Zappos?

Customer service.  Customer Service.  CUSTOMER SERVICE!

This is my answer.

What is one of the best things to do when you are stuck in the house on a snow day?   331 more words


The 'demigod' of Detroit: Spotty results when billionaire investors try to save crumbling cities

Dan Gilbert made his $4.2 billion fortune in one of America’s most reviled industries: Mortgage lending. In 2008, as bankruptcies and foreclosures surged across the United States, Mr. 1,367 more words


Six Ways To Kill Email

Every week more and more organisations are waking up to the tyranny of email, and the part it is playing in the impending death of the office… 798 more words

Social Business