Tags » Tony Hsieh

[IKIquotes] "Chase the Vision"

Tony Hsieh is an American internet entrepreneur and venture capitalist. He is the CEO of the online shoe and clothing shop Zappos. Prior to joining Zappos, Hsieh co-founded the internet advertising network LinkExchange, which he sold to Microsoft in 1999 for $265 million.


Why Change Fails: Four Ways To Hack Your Culture

All over the the world our organisations are experiencing profound change. The most common way to react to that is the corporate change programme.

Every year businesses will embark on a series of reports , meetings, visioning sessions , training events and communication strategies. 900 more words


Life is Beautiful

To say Las Vegas is a weird place to visit is an understatement of the highest order, but I actually lived there for nine years, most of it during the go-go days of an unprecedented real-estate bubble. 182 more words

Art And Design

Delivering Happiness

Tim Dobson and I swapped books. It was one of those crazy internet things where I randomly sent him a copy of Unlocking the Clubhouse… 676 more words


The narrow chance immigrant entrepreneurs have at breaking through

Immigrant entrepreneurs embody the essence of the American Dream—the idea that it’s possible for anyone to succeed, regardless of where they come from. Yet for the majority of immigrant entrepreneurs, it’s difficult to get a visa, obtain funding, and enter the elite networks that make successful ventures work. 904 more words

Customer Service is Not a Department

As creatures of habit, we like to categorize everyone’s job to fit in a hierarchical organizational chart. We often overlook and under-appreciate a critical function of business: Customer Service. 261 more words


Reading list: "Delivering Happiness" by Tony Hsieh

Delivering Happiness is a book by Zappos CEO Tony Hsieh. He talks about his life as an entrepreneur, with emphasis on the founding of LinkExchange and Zappos. 676 more words

Reading List