Tags » Tony Hsieh

Delivering Happiness

Tim Dobson and I swapped books. It was one of those crazy internet things where I randomly sent him a copy of Unlocking the Clubhouse… 676 more words


The narrow chance immigrant entrepreneurs have at breaking through

Immigrant entrepreneurs embody the essence of the American Dream—the idea that it’s possible for anyone to succeed, regardless of where they come from. Yet for the majority of immigrant entrepreneurs, it’s difficult to get a visa, obtain funding, and enter the elite networks that make successful ventures work. 904 more words

Customer Service is Not a Department

As creatures of habit, we like to categorize everyone’s job to fit in a hierarchical organizational chart. We often overlook and under-appreciate a critical function of business: Customer Service. 261 more words


Reading list: "Delivering Happiness" by Tony Hsieh

Delivering Happiness is a book by Zappos CEO Tony Hsieh. He talks about his life as an entrepreneur, with emphasis on the founding of LinkExchange and Zappos. 676 more words

Reading List

Zappos' Tony Hsieh Opens WWD Fashion Forum

Billionaire CEO Tony Hsieh loves using C-words — for clothing, customer service and company culture, that is.

The Zappos Inc. CEO kicked off the inaugural WWD Fashion Forum on Sunday in Downtown Las Vegas at The Venue, a hip new place across from one of his highly publicized redevelopment projects called Container Park. 470 more words


More Quotes on Failure and Success

“Success? I don’t know what that word means. I’m happy. But success, that goes back to what in somebody’s eyes success means. For me, success is inner peace. 37 more words