Tags » Transformation.

DCX/CRM: Avoiding Failure (2)

In the first part of this series, I pointed out that IT centered programmes that involve the term “transformation” tend to be complex and tend towards failure – failure to deliver the desired outcomes to time, to budget, to end-user expectations.  1,099 more words

Customer Experience

Money for mobility innovation

Quite high hurdles, but if you’re tackling sustainable transport there’s money for that…


Career Hack

Transformation of Elizabeth and Darcy in “Pride and Prejudice.”

“Pride and Prejudice” is a romantic novel written by Jane Austen in 1813. The novel centers on the emotional development of two protagonist characters who are two worlds a part socially but very alike in their pride and ability to form prejudices. 958 more words

"I Do Not Know What Anything Means"

In previous posts, I have talked about shutting up the mind, going into the silence – with curiosity – so as to know, or to be shown, 763 more words


On Letting Go

I recently had a very earnest discussion with a friend who is trying to let go of many things that aren’t working for her. After I’d shared how I’d accidentally discovered how to let go of many deep intense things in my life, she asked me how I’d done it, a very complicated question. 1,254 more words


Implement the Principles of Exposure Therapy to Transform Yourself in 2019

Exposure therapy is a staple technique used in psychology for the treatment of anxiety and related disorders. It is based on the fundamental tenet that being exposed to something one fears – in a safe setting – will eventually diminish and extinguish the fear altogether. 259 more words


What if this holiday season, you opened your eyes in the morning, and began to name something you liked?  What if you thanked yourself for naming something you liked?   105 more words