Keeping the focus on customers has always been a priority. For years, business leaders have touted the virtues of a high customer-service orientation as a means to retain customers, grow market share, and ultimately increase revenue. 252 more words
Tags » UDS
Vice Chancellor of the University for Development Studies (UDS), Professor Gabriel A Teye, has stated that the creation of autonomous universities out of the UDS would help to collapse the university. 453 more words
If you have submitted at least one UDS for your health center, you know this struggle all too well.
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You run all of your reports and then compare them to your previous year’s outcomes and notice that one of your metrics is totally different than your new numbers.
#7 – Put on Your Good Gear
If “Everything’s Quality” is your health center’s disease of choice, then the, “We’ll-do-that-when-things-calm-down” phrase is likely its comorbidity. 203 more words
#3 – Avoid the “Everything’s-Quality-Trap”
Tell me if you’ve ever been in a health center leadership team meeting like this?
Practice Manager: “We have had an increasing problem with the back office staff stopping up the toilet.” … 636 more words
#2 – Begin With The End in Mind
It happens each year. You run through the finish line at the end of the year, take a quick breather over the holidays, and then jump back into work, pounding out… 396 more words
As 2016 comes to a close, Quality Improvement (QI) coordinators all over the country are planning to ramp-up a new year…bracing for the ever-present mantra…”That’s a ‘quality’ issue”. 291 more words