Tags » Unified Communications

What's new with Pentagon Business Com ? - The new OpenTouch Customer Service Suite

Designed, produced and tested by Alcatel Lucent. Sold and implemented in record number by Pentagon Business Com.

The new OpenTouch Customer Service (OTCS for short) is a modular contact centre solution capable of bringing together the communication media streams flowing through an organisation and the organization’s real time KPIs. 188 more words


Plantronics reports record 2015 numbers despite Q4 slowdown

Santa Cruz Sentinel

SANTA CRUZ—Despite a slowdown in the quarter related to exchange rates, product delays and shifting consumer trends, Plantronics announced Monday record revenues, operating income and earnings per share for the year. 506 more words


How Does Unified Communications Benefit Mobile Workers? Let Us Count the Ways….

With the popularity of mobile devices continuously growing, so too does the desire to work from home.

248 more words
ITD Solutions

The Age of Unified Communications and Your CRM

As a former salesperson that now focuses on business intelligence (BI), I know how important it is for a business to have access to the right tools and the most useful data. 331 more words


ShoreTel Unified Communications Overview

ShoreTel is a provider of business communication solutions whose brilliantly simple unified communications platforms, applications and mobile UC solutions promise a new rhythm of workforce engagement and collaboration. 69 more words


Problems in CUCM 9 Installation

Problem 1: Stuck in Installing database component

During my CUCM 9.1 installation on a VMWare workstartion. The process stuck in Installing database component for more than a hour without any progress. 204 more words

Advises And Experiences

Install CUCM 9.1 Boot error

Recently I got an ISO image for CUCM 9.1(UCSInstall_UCOS_9.1.2.12900-11.sgn.iso) and I intend to play around with it cause I have a project with a customer and he need to install CUCM on a UCS server. 219 more words

Unified Communications