Tags » $USD

USD – Version 2.1.0.556 Released

A new version of USD has just been released. (25/05/2016)

You can download it from here,

https://www.microsoft.com/en-us/download/details.aspx?id=50355

I will blog about the enhancements as soon as I have tested them. 95 more words

Microsoft Dynamics CRM

Brexit fading while GBP gaining ground

The race for the Brexit decision is very close, but the polls show a “remain” majority: following a last week’s Ipsos MORI telephone pool, the “remain” vote are 55% against a 37% Brexit. 232 more words

FX Morning

USD – Multiple tabs for one entity

Within Unified Service Desk (USD) for Microsoft Dynamics CRM typically each entity in a session loads into one tab. But what if you’d like to open multiple tabs for the same entity? 772 more words

Microsoft Dynamics CRM

USD – Agent Scripting Extra Actions!

Whilst researching actions / events in Unified Service Desk (USD) for Microsoft Dynamics CRM I stumbled across a couple connected with agent scripts I hadn’t seen before. 481 more words

Microsoft Dynamics CRM

USD – Create Session from “In Place” Route

In Unified Service Desk (USD) for Microsoft Dynamics CRM it is not possible to create a session from an in place navigation rule. Or is it???? 1,257 more words

Microsoft Dynamics CRM

A Round Up

Market has been ranging quite tightly today since there are not any significant events on the calendar. For the time being at least, it is safe to say the market is moderately bullish on USD. 586 more words

USD – Agent Script (Linked Tasks)

Unified Service Desk (USD) for Microsoft Dynamics CRM contains the capability of creating agent scripts. Typically, I logically associate one agent script with one hosted control. 989 more words

Microsoft Dynamics CRM