User journey map
- A customer journey map is a visualization of the process that a person goes through in order to accomplish a goal.
- It’s used for understanding and addressing customer needs and pain points. 35 more words
Seeking inspiration for how to use focused peer review or single criterion assessment in your classroom? In our User Story series, we feature our teacher innovators with examples of student work and feedback from their classrooms. 227 more words
April knows the grant program her state agency applies for each year. She’s familiar with the process and requirements, and this year’s iteration of the grant has hardly changed from last year. 260 more words