Tags » Utilities

Do Energy Companies Need to Improve Customer Service?

As I wrote in my last blog, the UK energy industry was generally pleased to see that the political uncertainty around the UK general election was swiftly dampened by the Conservative party winning a majority, but there are still critics circling the industry. 410 more words

Current Affairs

What Happens If The 'Big 6' Do Not Change?

I recently blogged a question – will the Big 6 still be around in 2020? I always think that it is specific questions like this that lead to action, rather than strategic visions and other jargon. 297 more words

Current Affairs

Will the Big 6 Still be Around in 2020?

In my last blog I talked about the value of reviewing your customer service strategy with a focus on encouraging customer retention. My own industry focus is utilities and these issues are playing out in the UK utilities sector in a very interesting way at present. 364 more words

Current Affairs

Installing from Local NuGet Respository

A timesaver in using NuGet packages is using the local NuGet cache to install packages to Visual Studio Projects after the package is downloaded first time from NuGet.org. 136 more words

Tips

Utilities

Assurance Wireless (Federal lifeline assistance program) http://www.assurancewireless.com

  • 1-888-898-4888

Care and Share (utility bill assistance through the American Red Cross)

  • 299-0900
  • American Red Cross, 786 Delaware Ave, Buffalo, Ny 14209.
  • 326 more words
Niagara County

Utility: Free screen recorder software

Often as IT administrators you think it would be extremely useful if you had the ability to allow a user to capture issues as they occur rather than try and reproduce it at a later date. 64 more words

Tools/Utils

Calculate how Tait GridLink will benefit your business

Tait GridLink is a DMR application that optimizes DNP 3 traffic for Utilities and other industries that utilize industrial control systems. It provides connectivity between a SCADA host application and a remote telemetry unit (RTU). 312 more words

Utilities