Tags » Voice Of The Customer
ResponseTek is a software vendor whose platform and services help companies collect and act on feedback from their customers. It supports a closed-loop process that collects feedback, analyzes it, provides customizable reports and analysis dependent on the user, and most importantly enables taking action based on the information. 754 more words
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On July 15, Amazon held its first “Prime Day,” which featured a variety of on-site sales exclusive to members of its Prime service. 547 more words
Perhaps a simple weekly goal for any member in the C-Suite would be to talk with 10 actual customers a week. They would be randomly chosen representing a wide variety of value to the customer. 155 more words