Tags » What Customers Want

Gigabit LTE

Samsung just introduced Gigabit LTE into the newest Galaxy S8 phone. This is a technology with the capability to significantly increase cellular speeds, and which make me wonder if the cellular carriers will really be rushing to implement 5G for cellphones. 892 more words


Walking Away from Cable

Several different events in the last week got me thinking about an interesting trend in the cable industry. First, in my community there is a Redbox outlet in a neighborhood grocery store. 992 more words

What Customers Want

Millennials and Media

I’ve read a lot recently in various trade articles talking about the percentage of Millennials that are watching (or not watching) traditional TV content. The various polls and studies show that Millennials are far less interested in watching linear TV than older generations. 643 more words

What Customers Want

A Managed WiFi Product

A number of my clients are now selling a managed WiFi product. But the product they are offering customers under that name varies widely, and so today I thought I’d discuss a few of the different products being sold under this name. 682 more words

What Customers Want

Talk To Me, No, Don't Talk... Okay, Talk

It used to be that when a customer walked into an establishment the employees acknowledged them, allowed them to shop, briefly conversed with them, and then checked them out as they commented, “Have a nice day.” 247 more words

Business Details

The Rush to vMVPDs

To those of you not familiar with the industry lingo, a vMVPD is a virtual multichannel video programming distributor, or virtual cable company. This term is being used to describe OTT providers that offer a version of the same channels offered by cable companies. 800 more words

The Industry

A New Vision of Economic Development

I attended a forum in Wilson, North Carolina last week that talked about how fiber is transforming their city. They talked about how they are trying a new model for economic development. 774 more words

The Industry