The language we use and the hierarchy that this supports is at the core of creating, leading, and sustaining a safe culture.
The words we use… 799 more words
Perhaps Hamlet said it best, “This above all: to thine own self be true, And it must follow, as the night the day, Thou canst not then be false to any man.” While the quote may be centuries old and considered cliché by some, I am forever finding new applications for its meaning. 534 more words
Parking fees went up much to every CBD user’s surprise, some lights were turned on in Malop St, and the Mayor removed himself from the Central Geelong Task Force citing “a conflict of interest”. 704 more words
Posted by Ross Duff
It’s a simple fact: The surest way to create a consistently remarkable customer experience is to create a consistently remarkable employee experience. 700 more words